Sunday, 29 July 2012

Email that franchise reply


    1.  Was the training and support provided by the franchisor to prepare the first year of the franchise's operation?
     
     CHATIME Group will provide support and training to new outlet before start operation. Next, The Franchisor will assist Franchisee to establish local supplies channel.


     2. When procedures change, does the franchisor offer further training?


      Yes, franchisor will offer further training to each outlet. If new item, franchisor will also offer a course for staff training.


     3. What are the risks and secure new outlets?


   To facilitate CHATIME, management faces the need to secure new outlets at strategies location. Tenants who intend to secure new premises for outlet expansion are usually required to prepay their rents 3-12 month in advance. Hence, the group’s aggressive expansion plan, especially with regard to fully owned outlets, may strain its cash flow.


4. What was the total cost of the franchisee's initial purchase?


Total cost of the franchise is: 
RM200,000.00Franchise Term (years) : 5Royalty : 5%
Marketing / A & P Fund: 3%
Estimated Initial Capital : RM500,000 – RM800,000


5. What are the risks inherent in Franchising?


The risks inherent in franchising are CHATIME has aggressively opened outlets over the last few years; there is a downside to this as this gives rise to the risk of deterioration in the quality of its services and products. For instance, the negative perception of a few below-par outlets may have impact on the group as a whole. As such, it must ensure that its franchisees are properly trained and abide by the same system. The potential risks are the ability to retain staff at reasonable wages while continuing to expand.

Question Franchise Through E-mail



Dear Sir, 

I am Cheong Wai Kit, Advance Diploma in Multimedia Design Student from Tunku Abdul Rahman College undertaking a course Entrepreneurship. I would like to ask some questions about the franchise and franchisor for my course assignment. The questions are :


Questions to ask Franchise

    1.  Was the training and support provided by the franchisor to prepare the first year of the franchise's operation?

     2. When procedures change, does the franchisor offer further training?

     3. What are the risks and secure new outlets?

4. What was the total cost of the franchisee's initial purchase?

5. What are the risks inherent in Franchising?



For clarification, please contact our course lecturer, Prof. Ong at chong@tarc.edu.my.

Hope to see your reply as soon as possible.

Thank you.

The E-mail that franchisor reply

1. How many outlet you having now?


1. Pavilion Kuala Lumpur (4th Floor, Connection) 
2. Berjaya Times Square (Lower Ground Floor)
3. Sunway Pyramid New Wing (First Floor, Blue Atrium) 
4. The Gardens Mall (Lower Ground Floor) 
5. SStwo Mall, Petaling Jaya (Ground Floor)
6. SS15, Subang Jaya (NO 57-1, 1st Floor) 
7. First Avenue Mall, Penang (8th Floor) 
8. Taylor’s University Lakeside Campus (G-12, Ground Floor) 
9. IOI Boulevard, Puchong 
10. Kota Damansara (No. 29-1-1, Jalan PJU 5/10) 
11. Batu Pahat Mall, Johor (First Floor) 
12. Dataran Pahlawan Melaka (First Floor) 
13. Viva Home, Cheras (Ground Floor)
14. Damansara Uptown, Damansara Utama (5oG, SS21/58) 
15. Sunway Pyramid Old Wing (Oasis Boulevard)
16. Subang Parade (LG Floor) 
17. Green Town, Ipoh (2-G, Persiaran Greetown 6, Greentown Business Centre)
18. The Summit, Subang USJ (Ground Floor) 
19. The Scott Garden, Jalan Klang Lama (F-AP-22, First Floor) 
20. Publika,Solaris Dutamas (Lot FC 18, Level UG1) 
21. Selayang Mall (GSW1B) 
22. First Subang (G-06, Ground Floor) 
23. Sri Petaling (No. 73, Jalan Radin Bagus)
24. Plaza Mont Kiara (D-OG-02A, Block D) 
25. One Utama (Lot SK 101, 2nd Floor Old New Wing) 
26. Sunway Carnival Mall (LG-K4 & LG-K4A, Lower Ground) 
27. Aman Suria (B-G-8, Jalan PJU 1/43, Aman Suria Damansara)
28. Kenanga Wholesale City (First Floor) 
29. Cheras Leisure Mall (First Floor) 
30. AEON Jusco Cheras Selatan (First Floor)
31. Sunway Carnival, Butterworth (Lower Ground Floor) 
32. Midvalley Megamall (3rd Floor)
33. AEON Jusco Bandaraya Malaka (Ground Floor) 
34. Bangsar Village 1 ( F-29, First Floor) 
35. Penang Belissa Row (368-1-5, Bellisa Row, Jalan Burma)
36. The Curve (Ground Floor)
37. The Mines (3rd Floor) 
38. Chatime Galleria Lot 10 (LTC/T4, Bintang Terrace)
39. Platinum Victoria 128, Setapak (G13A, PV 128) Jalan Sultan ( Petaling Street) 
40. Chatime Galleria AEON Jusco Bukit Tinggi, Klang (First Floor) 
41. Chatime Galleria Kepong (129, Jalan Rimbunan Raya 1) 
42. Desa Park City (First Floor , The Waterfront @ Parkcity) 
43. Chatime Galleria Ipoh De Gardens (DGR-6 De Garden) 
44. KL Festival Mall (LOT F13A, First Floor) 
45. Chatime Galleria Kota Kemuning (Jalan Anggerik Vanilla BE 31/BE) 
46. Wangsa Maju (Taman Desa Setapak- Jalan 14/27B) 
47. Chatime Galleria Puteri Puchong (Jalan Puteri 1/4) 48. Wangsa Walk 


2. What is the process of purchase franchise? 


Cost- RM 200, 000.00
Length of Contract - 5 years


3. How you choose a potential franchisee?


Business Plan - Must at least capital or RM 500,000 or can borrow from Bank and have working capital of at least RM 200,000 
Personality - Pleasant and people orientated
Experience - Must have sales and marketing experience


4. How to provide training to franchisee? 


we will provide training on the technical, operation, human resources, and marketing.



5. Will you provide the material to franchisee? 


Yes, all the materiall.


6. Do you provide the franchise information to franchisee? 


Successful rate - 100% so far
Profit - 20% to 40%



7. What is the process to quit your franchise?


When the agreement is up after 5 years or to terminate after giving the franchise remedy the defaults after one month to cure. ( No mention how much)


Above are the question that franchisor has reply with mail.

Question Franchisor Through E-mail


Dear Sir, 
I am Cheong Wai Kit, Advance Diploma in Multimedia Design Student from Tunku Abdul Rahman College undertaking a course Entrepreneurship. I would like to ask some questions about the franchise and franchisor for my course assignment. The questions are :


Questions to ask Franchisor

1. How many outlet you having now?

2. What is the process of purchase franchise? 

3. How you choose a potential franchisee?

4. How to provide training to franchisee? 

5. Will you provide the material to franchisee? 



6. Do you provide the franchise information to franchisee? 



7. What is the process to quit your franchise?



For clarification, please contact our course lecturer, Prof. Ong at chong@tarc.edu.my.

Hope to see your reply as soon as possible.

Thank you.

CHATIME ONE UTAMA

Visit CHATIME in One Utama


 The CHATIME outlet in One Utama Shopping Mall


 When I reach to CHATIME outlet in One Utama, there are a long queue of customer waiting there 



A lot of customers waitng to order the perl tea from CHATIME


 Long queue of customers waiting to order the pearl tea from CHATIME


My friend help me to take a photo in front of CHATIME outlet in One Utama Shopping Mall


My friend help me to take a photo in One Utama Shopping Mall

About Chatime Malaysia


ABOUT CHATIME MALAYSIA


About


Chatime continues to expand its business ambition to the rest of the world by spreading freshness in every cup.


Mission

Our goal is to revolutionize the tea industry with our very own brand of high-lifestyle, designer tea outlets. In line with this objective, we aim to open at least 100 flagship chain-stores in major shopping malls in the two years to come that will appeal to younger, stylish health-conscious customers.

To satisfy their needs, we will work closely with supporting partners and consultants in Taiwan in the effort to churn out innovative beverages and in a nutshell, establish a higher-end tea drinking culture in Malaysia.


Company Overview

To keep up with the quality and image as one of the top beverage companies in Malaysia and in the world, Chatime Malaysia aim to continue the concept by being the most loved and respectable Tea Company. To achieve this, we have committed ourselves to serving our customers with only the highest quality tea and other offerings alongside impeccable customer service in our modern stores.

To churn out 
our delicious signature beverages, we use sophisticated tea and coffee machines that will produce only the highest quality fresh drinks. As for variety, we can be considered second to none as our range of beverages is one of the most delightful ones in the market. We aim to constantly surprise and please our customers with the choicest selections of teas and coffees, fruit pumps and toppings.

Together with our passionate team, our goal is to grow Chatime Malaysia and make it synonymous with great tea, and even better customer service!

Already rooted in Taiwan,Chatime continues to expand its business ambition to the rest of the world by spreading freshness in every cup. 

Together with our passionate team, our goal is to grow Chatime Malaysia and make it synonymous with great tea, and even better customer service!
Already rooted in Taiwan,Chatime continues to expand its business ambition to the rest of the world by spreading freshness in every cup.


Description

Chatime has become one of the biggest international bubble tea brands and the most notable public listed beverage provider in the Taiwan stock market.

You may find our IRRESISTIBLE drinks at:
1. Pavilion Kuala Lumpur (4th Floor, Connection) 
2. Berjaya Times Square (Lower Ground Floor)
3. Sunway Pyramid New Wing (First Floor, Blue Atrium) 
4. The Gardens Mall (Lower Ground Floor) 
5. SStwo Mall, Petaling Jaya (Ground Floor)
6. SS15, Subang Jaya (NO 57-1, 1st Floor) 
7. First Avenue Mall, Penang (8th Floor) 
8. Taylor’s University Lakeside Campus (G-12, Ground Floor) 
9. IOI Boulevard, Puchong 
10. Kota Damansara (No. 29-1-1, Jalan PJU 5/10) 
11. Batu Pahat Mall, Johor (First Floor) 
12. Dataran Pahlawan Melaka (First Floor) 
13. Viva Home, Cheras (Ground Floor)
14. Damansara Uptown, Damansara Utama (5oG, SS21/58) 
15. Sunway Pyramid Old Wing (Oasis Boulevard)
16. Subang Parade (LG Floor) 
17. Green Town, Ipoh (2-G, Persiaran Greetown 6, Greentown Business Centre)
18. The Summit, Subang USJ (Ground Floor) 
19. The Scott Garden, Jalan Klang Lama (F-AP-22, First Floor) 
20. Publika,Solaris Dutamas (Lot FC 18, Level UG1) 
21. Selayang Mall (GSW1B) 
22. First Subang (G-06, Ground Floor) 
23. Sri Petaling (No. 73, Jalan Radin Bagus)
24. Plaza Mont Kiara (D-OG-02A, Block D) 
25. One Utama (Lot SK 101, 2nd Floor Old New Wing) 
26. Sunway Carnival Mall (LG-K4 & LG-K4A, Lower Ground) 
27. Aman Suria (B-G-8, Jalan PJU 1/43, Aman Suria Damansara)
28. Kenanga Wholesale City (First Floor) 
29. Cheras Leisure Mall (First Floor) 
30. AEON Jusco Cheras Selatan (First Floor)
31. Sunway Carnival, Butterworth (Lower Ground Floor) 
32. Midvalley Megamall (3rd Floor)
33. AEON Jusco Bandaraya Malaka (Ground Floor) 
34. Bangsar Village 1 ( F-29, First Floor) 
35. Penang Belissa Row (368-1-5, Bellisa Row, Jalan Burma)
36. The Curve (Ground Floor)
37. The Mines (3rd Floor) 
38. Chatime Galleria Lot 10 (LTC/T4, Bintang Terrace)
39. Platinum Victoria 128, Setapak (G13A, PV 128) Jalan Sultan ( Petaling Street) 
40. Chatime Galleria AEON Jusco Bukit Tinggi, Klang (First Floor) 
41. Chatime Galleria Kepong (129, Jalan Rimbunan Raya 1) 
42. Desa Park City (First Floor , The Waterfront @ Parkcity) 
43. Chatime Galleria Ipoh De Gardens (DGR-6 De Garden) 
44. KL Festival Mall (LOT F13A, First Floor) 
45. Chatime Galleria Kota Kemuning (Jalan Anggerik Vanilla BE 31/BE) 
46. Wangsa Maju (Taman Desa Setapak- Jalan 14/27B) 
47. Chatime Galleria Puteri Puchong (Jalan Puteri 1/4) 48. Wangsa Walk 


Contact Info



About Chatime

ABOUT CHATIME




Milestone

2005 OctOctThe first Chatime was opened in Taiwan.
2007 DecObtained business relationship with Barbera Group and AJISEN RAMEN
2008 FebChatime Shanghei Office established
2009 MayThe first Chatime Hong Kong opened
2009 SepThe first Chatime Australia opened
2010 OctThe first Chatime Malaysia opened
2011 JanReached 400 shops worldwide
2011 JanChatime Australia reached 25 shops
2011 FebThe first Chatime Indonesia opened
2011 AprilThe first Chatime Singapore opened
2011 JulyThe first Chatime New York opened
2011 AugustThe first Chatime Toronto opened
2011 OctoberThe first Chatime Vancouver opened